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FAQ Bundesmuseen Card

OFFERING

What is included in the Bundesmuseen Card?

The Bundesmuseen Card offers free entry during normal opening hours to all Austrian federal museums (Bundesmuseen) and the museums of the Austrian National Library. The Bundesmuseen Card also includes free entry to special exhibitions hosted by these museums.

If you wish to attend guided tours or special events, you will need to buy a separate ticket.
 

The Bundesmuseen Card is valid for which museums?

The Bundesmuseen Card is accepted at the following museums:
  • Albertina
  • Albertina modern
  • Albertina Klosterneuburg
  • Upper Belvedere
  • Lower Belvedere
  • Belvedere 21
  • Kunsthistorisches Museum Wien
  • Imperial Treasury Vienna
  • Imperial Carriage Museum
  • The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
  • Theater Museum
  • Ambras Castle Innsbruck
  • Ephesos Museum
  • MAK – Museum of Applied Arts
  • Geymüllerschlössel
  • Mumok – Museum of Modern Art
  • Natural history Museum, Vienna
  • Narrenturm (Fools’ Tower – Pathological-Anatomical Collection)
  • State Hall of the Austrian National Library
  • Globe Museum
  • Papyrus Museum
  • Esperanto Museum
  • Literaturmuseum
  • House of Austrian History
  • Technisches Museum Wien
 

Is there a fast track? Do I need to queue or wait to visit museums and exhibitions if I have a Bundesmuseen Card?

The Bundesmuseen Card offers easy and quick entry to all participating museums. However, due to conservation requirements some museums may have to limit visitor numbers and ask you to wait before you can visit major special exhibitions.
PREIS

How much is the Bundesmuseen Card?

The Bundesmuseen Card costs € 99.-

 

Are there concessions?

The Bundesmuseen Card costs € 99.- This is a highly discounted offer compared to the price of a normal ticket to visit the 25 participating collections and museums.

 

Do children and teenagers need a Bundesmuseen Card?

Visitors under 19 continue to enjoy free entry to all Austrian federal museums and the museums of the Austrian National Library.
SELLING POINTS

Where can I buy the Bundesmuseen Card?

To buy a digital Bundesmuseen Card online, go to www.bundemuseencard.at or visit one of the following web shops:
If you prefer an actual pass/card as opposed to just a digital version, please visit one of these sales points:
  • Albertina
  • Albertina modern
  • Upper Belvedere
  • Lower Belvedere
  • Belvedere 21
  • Kunsthistorisches Museum Wien
  • Imperial Treasury
  • Imperial Carriage Museum
  • The Neue Hofburg – Weltmuseum Wien, Imperial Armoury, Collection of Historic Musical Instruments
  • Theater Museum
  • Ambras Castle, Innsbruck
  • MAK – Museum of Applied Arts
  • Geymüllerschlössel
  • Mumok – Museum of Modern Art
  • Museum of Natural History, Vienna
  • Narrenturm (Fools’ Tower – Pathological-Anatomical Collection)
  • State Hall of the Austrian National Library
  • Technisches Museum Wien

How will I receive my Bundesmuseen Card if I buy it online?

If you buy your Bundesmuseen Card online, it will be personalized right away. A Print@home pass will then be sent to your email address. This will take only a few minutes.
 
 

Can I give the Bundesmuseen Card as a gift?

Yes, you can purchase a gift voucher for a Bundesmuseen Card in Print@home format online through our website. Alternatively, vouchers are also available at the ticket counter of the Technisches Museum Wien.
VALIDITY

From when and how long is my Bundesmuseen Card valid?

The Bundesmuseen Card is valid for 365 days from the day of purchase. It can be used immediately. It is not possible to change the starting day; however, we are planning to introduce a voucher version in the near future.


How can I use the Bundesmuseen Card?

The Bundesmuseen Card offers free entry to all participating museums. Just show your digital or analogue Bundesmuseen Card together with a valid photo ID at the entrance. You do not need an additional ticket.
TRANSFERABILITY

Can my Bundesmuseen Card be used by someone else?

The Bundesmuseen Card is personalized, ie it bears the holder’s given name and surname, and is therefore not transferable.
 

I have an annual ticket or a Bundesmuseen Card alt (old version) and want to exchange it for a new Bundesmuseen Card. Can I do that?

You can buy a new Bundesmuseen Card online or at the ticket office of any of the participating museums. However, it is not possible to exchange or return an annual ticket or a Bundesmuseen Card alt (old version). The Bundesmuseen Card alt remains valid.

 

Can I cancel my online purchase?

As the Bundesmuseen Card is valid immediately, it cannot be cancelled (§ 18 (1) Z 10 FAGG).
 

How do I renew my Bundesmuseen Card?

The Bundesmuseen Card is valid for one year. Once it has expired, simply purchase a new Bundesmuseen Card online or at the ticket office of one of the participating museums.
ADDITIONAL INFORMATION

I want to know about special exhibitions and events. What can I do?

 
Visit the websites of the participating museums and click on the link to subscribe to their newsletter.